Shipping Information

We deliver worldwide as long as it is a postal and parcel service address and there are no restrictions for the country or the region. The address must be found in Google Maps. The recipient's name must be on the bell, the door sign and the mailbox. Further costs for duties and taxes shall be borne by the customer (e.g., Switzerland, Norway, Lichtenstein).

Delivery times

Orders which arrive on workdays until 9:15 am (CET) and whose payment process has been successfully completed are sent on the same day. Unless otherwise specified in the article description, the goods will be delivered within the times indicated below after order confirmation. Please note that on Sundays and holidays, no dispatch or delivery takes place.

Delivery Time Shipping region

1-2 working days

Germany

2-3 working days

Austria

2-7 working days

Switzerland (+ customs clearance time)

3-7 working days

EU

7-21 working days

Rest of the world  (+ customs clearance time)

Non-deliverable countries

Due to domestic regulations or import restrictions, we are unfortunately unable to offer a sale or shipment of our goods to the following countries:

Belgium

Cyprus

Denmark

Finland

Ireland

Malta

Slovakia

Spain

Sweden

China

Georgia

Hong Kong

India

New Zealand

Russia

United States of America

Shipping

Free shipping from 59 € gross value of goods (only within Germany)

Free shipping from 119 € gross value of goods (except "rest of the world")

Shipping costs Shipping region

5,90€

Germany (>45€ shipping free)

8,90€

Austria

8,90€

France, Italy, Netherlands

11,90€

Switzerland, Liechtenstein (customs clearance!)

11,90€

all other European countries EU and non-EU

16,90€

Rest of the world

Payment methods

- Payment in advance

At Pure Hemp Love you always buy safely and transparently. All order data is encrypted via SSL according to the latest standard. We work with certified payment providers.

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