1. The phial of CBD oil is not quite full - why?Answer: Do not worry! Yes - we always use 30ml bottles of Miron glass for 10ml CBD oil, these are much more shutter-resistant and of high quality. 

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2. Can I use the oil without hesitation - can I find any instructions?

Answer: For legal reasons, we must not give any instructions for consumption or instructions for use. In addition, our CBD oil is free of chemicals, GMO and of course food grade. 

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3. What can CBD Oil help against?

Answer: This is not a medicine within the meaning of §2 Arzneimittelgesetz in germany. Therefore, it is not allowed to make healing statements in any form whatsoever.

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4. Is there a right of return?

Answer: Yes, there is a 14-day return policy for all products, but only if both seals are still present on the product. We can not resell the item and have to destroy it, in which case the right of return expires. 

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5. If I have other questions - can I contact you?

Answer: Of course our email support is available 365 days a year. You can also contact us via our Instagram account. We always answer as soon as possible in German or English.

Your PureHempLove Team

     ...because we love hemp!

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